How Our Custom Engraving Service Works

STEP #1

We Send Our Customer An Email

Once an order is received, the assigned designer begins with reaching out by sending an email, confirming the order and asking for any additional information required.

STEP #2

Our Customer Replies

After reading our email, the customer responds with any information requested and suggestions they have.

Step #3

We Make a Draft and Send it to Our Customer

In order to get a taste of what the customer would like, the designer will put together a selection of samples to choose from and send them over for the customer to look at.

STEP #4

Our Customer Responds

After reviewing the array of samples, the customer picks out what they like, responding with feedback, suggestions, and further instructions for their designer.

STEP #5

We Send Our Next Draft to Our Customer

Following discussion with the customer, the designer makes any desired adjustments or even changes directions according to the customer's wishes.

STEP #6

Our Customer Confirms the Design

After reviewing the changes, the customer accepts the design or requests further alterations or new ideas.

Step #7

We Put Together a Final Engraving Design Draft for Approval

Once achieving a great design, the designer puts it all together to put it in perspective for the customer. They can either request more changes or approve the design.

Step #8

Our Customer Approves the Design

After receiving approval for the design, we get started engraving their product right away.

Step #9

We Finish the Product and Ship it Out

Once the product is engraved, we complete the order by finishing the product with six coats of polyurethane, three on each side- unless it's a food-safe product like a tray or cutting board, in which case we apply a coat of walrus oil to seal the wood. Then we ship the product out to a happy customer.